77f77 Privacy Policy
Your personal information is very important to us. Read this policy to learn in detail how 77f77 collects, stores, and protects your information.
About This Privacy Policy
77f77 ("we", "us", or "the platform") operates an online gaming and betting service for users in Bangladesh. When you visit our website 77f77.lat, register, or use any of our services, you agree to the terms of this privacy policy.
This document explains what types of personal information we collect, how that information is used, who it may be shared with, and what steps we take to protect your information. We fully respect your privacy and keep your information secure using SSL encryption and internationally recognized security measures.
Please read this policy carefully. If you have any questions, contact us via our 24/7 live chat support or at [email protected].
What Information We Collect
77f77 collects various types of information to operate its services smoothly. This information comes from two main sources — what you provide directly, and what our systems record automatically.
1.1 Information You Provide
- Full name and date of birth (for identity verification)
- Email address and contact details
- Bangladesh National ID (NID) or passport number (for KYC verification)
- bKash, Nagad, or Rocket account details (for transactions)
- Username and password
- Messages you send in support chat
1.2 Automatically Collected Information
- IP address and device identifiers
- Browser type and operating system
- Site entry and exit times (Bangladesh Standard Time, UTC+6)
- Pages visited and session duration
- Information collected from cookies and similar tracking technologies
- Betting and gaming history and financial transaction records
How We Use Your Information
77f77 uses collected information only for lawful and specific purposes. Those purposes are described in detail below.
2.1 Account Management and Service Delivery
We use your information to create and manage your account, verify logins, process deposits and withdrawals, and confirm payments via bKash, Nagad, and Rocket.
2.2 Identity and Age Verification
77f77 is for users aged 21 and above only. We use the personal information you provide to verify your age and identity. This is an essential part of responsible gaming.
2.3 Security and Fraud Prevention
We monitor transaction and login data to detect and prevent unauthorized access, money laundering, and fraudulent activity.
2.4 Customer Support
Information is used to resolve your issues through our 24/7 Bengali live chat support and to maintain communication with you.
2.5 Legal Compliance
We may retain and use information to comply with applicable laws and regulations and to respond to requests from regulatory authorities.
2.6 Service Improvement
Information is used for analytical purposes to improve our platform, gaming experience, and payment processes. In such cases, personally identifiable information is removed.
Data Storage and Security
To protect your privacy, 77f77 has implemented industry-standard technical and administrative security measures.
3.1 Encryption and Security
- SSL/TLS encryption is used for all data transmission
- Passwords are stored using industry-standard hashing methods — never stored in plain readable form
- Payment-related information is kept on separate, secure servers
- Regular security audits and vulnerability assessments are conducted
3.2 Retention Period
We retain your information for as long as your account is active or as long as required to fulfill legal obligations. Even after an account is closed, financial transaction records may be retained for a specified period in accordance with applicable regulations.
3.3 Third-Party Access Controls
Our staff only have access to information that is necessary for their work. All staff operate under confidentiality agreements.
Data Sharing and Disclosure
77f77 never sells your personal information to third parties. However, information may be shared in the limited circumstances described below.
4.1 Service Providers
Limited information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket), technical infrastructure, and fair play assurance. These parties operate under strict confidentiality agreements.
4.2 Legal Requirements
Information may be disclosed in response to court orders, compliance with government regulations, or legitimate requests from law enforcement agencies.
4.3 Fraud Prevention
Information may be shared with other operators under industry-standard data-sharing frameworks to prevent fraud and misuse.
4.4 Business Transfers
If in the future our business undergoes a merger, acquisition, or asset transfer, your information may be transferred. In such cases, protections equivalent to this privacy policy will be ensured.
Cookies and Similar Technologies
The 77f77 website uses cookies and similar technologies. Cookies are small text files stored in your browser.
5.1 Types and Purposes of Cookies
- Essential Cookies: Required to keep login sessions active and ensure security
- Functional Cookies: To remember your preferences (language, display settings)
- Analytics Cookies: To analyze site performance and user behavior, which helps us improve our services
5.2 Cookie Controls
Cookies can be managed through your browser settings. However, disabling essential cookies may affect some site functionality and may cause issues with logging in.
Your Data Rights
As a registered user of 77f77, you have the following rights regarding your personal information.
6.1 Right to Access
You may ask us at any time what information we hold about you.
6.2 Right to Correction
You have the right to request correction of any inaccurate or incomplete information in your account.
6.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
6.4 Right to Restrict Processing
In certain circumstances you may object to the processing of your information.
6.5 Exercising Your Rights
To exercise any of the above rights, email us at [email protected] or contact us via live chat. We will respond to your request within a reasonable time.
Protection of Minors
77f77 is operated for users aged 21 and above only. We do not knowingly collect information from any person under the age of 21.
If we are informed that a minor is using our services, we will immediately close that account and delete the associated information. Parents and guardians are requested to contact us immediately if they believe their minor child has registered on our platform.
Third-Party Services
The 77f77 platform may integrate game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and others) and payment service providers (bKash, Nagad, Rocket). These third parties have their own privacy policies, and 77f77 is not responsible for those policies.
For connections with payment services, only the minimum information required to complete a transaction is shared.
Policy Changes
77f77 reserves the right to update this privacy policy at any time. When changes are made, we will update this page with a new date, and for significant changes we will send a notification to your registered email address.
Continued use of the site after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, complaints, or requests regarding this privacy policy or the use of your information, please contact us using the details below.
Privacy Contact
Our team is always ready to assist you.